Assessment Through Interviewing by G. Shouksmith (Auth.)

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By G. Shouksmith (Auth.)

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If I stayed in the Air Force and was posted around like that and we had any kids it would make home life rather difficult. So we began to think of alternatives. My wife wanted me to come out, but I wanted to stay flying. It must have been just about then I really began to think of civil aviation as a career. Then I thought I'd have a better chance of getting into an airline if I had experience, so I applied for a transfer to Transport Command. " "You say that neither you nor your wife liked the idea of a lack of stability in your home life.

A further classification is made in that cards for northbound flights are housed in the right-hand side table and those for southbound flights in the left-hand table. A centre block in each table holds a simpler system of cards for recording applications for return bookings, whilst on the end of the left-hand table a block contains cards for outward Sunday flights both northbound and southbound. The reservations clerks operate between the two tables. Each clerk has a plug-in phone and there are four multi-line phone turrets on each table.

This is not merely a listening with the ear but with the whole body. Ivey (1971) refers to this most basic of the interviewer's skills as "attending". You show your interest and attention by looking at the interviewee, by sitting alertly, and by responding with the odd word or phrase to show you have been listening. Contrast this approach with that of the interviewer who slouches in his chair, seems taken up with some correspondence on the desk, makes surreptitious glances at his wrist watch, and when he has run out of other things to do gazes steadfastly at some point above the interviewee's head.

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